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How We Test Software at Microsoft® by Alan Page, Ken Johnston, and Bj Rollison

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Chapter 9. Managing Bugs and Test Cases

Alan Page

Before I came to Microsoft, I was employee number 17 at a small software company just down the road from the Microsoft corporate campus. It was there that I first learned about the challenges of software testing, and it was there where I first realized how much those challenges fit my passions and strengths. It was also my first exposure to a bug tracking system. Our system solved some problems for our team but had a few issues of its own. I was the author of this system, and as I’ve discovered over the years, there was a lot I didn’t know about managing bugs in 1994.

Up until this point, as far as I can remember, we had tracked our bugs by using a combination of notes on whiteboards, color-coded ...

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