Because people buy into trust first, ideas second
Arguments presented logically won’t move someone emotionally. It’s not enough that what you say sounds right. It must also feel right to the other person. Feeling right is about how you are rather than how things are.
In this chapter you’ll discover things feel right when one finds comfort and credibility in what you say and do—when there’s trust that you’re not just “selling a bill of goods.”
Pop diva Barbra Streisand had been unable to sing in public for years after forgetting her lines during one anxiety-filled performance. She was now back on stage at the Anaheim Pond.
Suspended from ...