Introduction

Training is an organization’s planned action to make its employees proficient in their work by building knowledge, skills, and attitudes that align with the organization’s strategic needs. The object of the training is to improve employees’ job performances and to develop employees’ capabilities. To be effective, training must be a series of learning experiences planned in a systematic manner. This self-study course, How to Train Employees: A Guide for Managers is written for managers who are responsible for managing or delivering training and for anyone who is interested in conducting training programs.

As a result of taking this self-study course, you will be able to use a systematic training process that has four phases: (1) Assessing ...

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