Portions of this work have been adapted from The Complete Training Course for Managers by Irene E. McManus, Robert P. McManus, and Bobette Hayes Williamson. Copyright © 1993 American Management Association, New York, New York. All rights reserved.
© 2007 American Management Association. All rights reserved.
This material may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.
Printed in the United States of America.
ISBN: 0-7612-1457-7ISBN 13: 978-0-7612-1457-1
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