“Part of my role includes being an expert witness on large renewable energy projects, so I know how important communication and words are. In his book Mark makes insightful observations and strings these together in a unique, refreshing and totally life-changing way. Perhaps the most powerful connection he makes is that our words and thoughts give rise to our feelings, and combining that with the effective strategies for conversation gives us a simply written, totally empowering and hugely inspiring book.”

Sitara Keppie, Managing Director, Circle Design (UK) Ltd

“We live in a world where both in our personal and business lives electronic communication has become the norm. It has been said that many people are actually losing the skill of simply ...

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