How to Succeed with People: Remarkably easy ways to engage, influence and motivate almost anyone

I wonder if you’ve ever thought about the following: What’s the real issue as to why people fall out with each other?

You see, behind all the gossip, the gory details and the fallout from our conflict with others lies a very important and often overlooked fact. The heart of the issue for many people was simply this:

“I didn’t feel important.”

People might not even be aware this is the reason and they’re unlikely to articulate their feelings in such a clear way. But when you peel back the layers of frustration and hurt that often lead to anger you’ll invariably find someone who doesn’t feel valued or important.

It may have been triggered in many ...