How to Speak So People Really Listen

Question 2:

I’m convinced humour can be appropriate – and in some cases desperately needed – when communicating with others. It can actually be the vital ingredient that results in your audience both remembering and engaging with you. But be careful. When it’s inappropriate or delivered badly it can lead to you being remembered for all the wrong reasons.

In my experience of listening to hundreds of presentations, it’s hard to remember one that wouldn’t have benefited from at least a small injection of humour. Although to be fair, I’ve never been present when management are announcing staff redundancies or some other bad news – in which case ...