WAY 1:

Sophie was in her mid-thirties. Outgoing, confident and above all friendly, I immediately warmed to her. We were speaking at the same conference, and I sat back and relaxed as I awaited her presentation. And then she took it. No one else in the audience, including me, saw her do it. But the effects were immediate.

She swallowed the ‘I’m now giving a presentation pill’.

The change was dramatic. She transformed from a relaxed, confident, friendly person into formal presenter mode within seconds. Humour, warmth and personality took their leave, and they were replaced with the corporate cloak of seriousness, slickness and stacks of slides. ...

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