SIN 4:

I’m not a mind reader (although I think my wife wishes I was). And it’s highly unlikely that I’ve met some of the people you speak to. But there’s something I’m fairly confident predicting. When you stand (or even sit) to deliver a talk, give a presentation, teach a lesson or lead a meeting, there are some questions your audience are asking themselves at a subconscious level:

  • Why should I care?
  • Why is this important?
  • How does this affect me?

And the reality is, sometimes we fail to spell out the answer to those questions, and then wonder why we’ve failed to engage our audience or make the impact we were intending.

OK, sometimes we’re ...

Get How to Speak So People Really Listen now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.