O'Reilly logo

How to Solve Problems and Make Brilliant Decisions by Richard Hall

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Images

The big word of today is ‘empathy’. A few years ago a manager wouldn’t have known what it meant but now it’s as hot in management as social media is in marketing. Can’t empathise = can’t manage = unemployable. So put your people-thinking hat on fast.

Any business where there isn’t a high level of trust throughout the team is in trouble. As Elvis Presley sang:

image‘We can’t go on together with suspicious minds.’

Unless we can build relationships based on trust, our working lives will be difficult. Christopher Locke in The Cluetrain Manifesto ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required