Bibliography
The American Heritage College Dictionary of the English Language, 3rd ed., 1996. Good, standard desk dictionary; also available on CD-ROM.
Angell, David, and Brett Heslop. The Elements of E-Mail Style: Communicate Effectively Via Electronic Mail, 1994. Concise guide to e-mail rules, including style, tone, typography, formatting, politics, and etiquette.
Barron’s Business Guides. Dictionaries of terms related to accounting, business, banking, investment, marketing, and so forth. Comprehensive dictionaries for various fields of business.
Browne, M. Neil, and Stuart M. Keeley. Asking the Right Questions: A Guide to Critical Thinking; 5th ed., 1997. Useful textbook on critical thinking; focuses on question-asking skills and techniques ...
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