Copyright
April 2001 • 0104
A U T H O R SPhoebe A. SheftelEmail: psheftel@windsorassociates.comMatthew BennetEmail: mbennet@windsorassociates.comWindsor AssociatesPO Box 432Ardmore, PA 19001Tel: 610-896-9909Web: www.windsorassociates.com
Windsor Associates provides environmental and public policy mediation and facilitation, and organizational development for governmental, corporate, and community groups.
Editor
Cat Sharpe Russo
Managing Editor
Stephanie Sussan
Production Design
Kathleen Schaner
Come visit Info-line on the ASTD Web site: http://www.astd.org
For help or inquiries about your subscription, please call the ASTD Service Center at 1.800.NAT.ASTD or 703.683.8100, or you can contact us via email at subscriberservice@astd.org.
Get How to Resolve Conflict—Management Development now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.