Chapter . Job Aid
Conflict Assessment Tool
The assessment is a valuable tool. The process gives the parties their first chance to be heard, and it also helps the facilitator begin to understand the issues.
Party/Group Name: | |
Names of stakeholders | |
What are the issues they identify? | |
What is their position on these issues? | |
What needs are they trying to satisfy? | |
What options do they have to meet those needs? | |
What power do they hold over determining the outcome? | |
What is their deadline to make a decision? | |
How important is a solution to them? | |
Where is there room to negotiate? | |
What is their BATNA (Best Alternative To A Negotiated Agreement)? | |
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