Copyright © 2005 by Anna Maravalas
All rights reserved under the Pan-American and International Copyright Conventions. This book may not be reproduced, in whole or in part, in any form or by any means electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system now known or hereafter invented, without written permission from the publisher, The Career Press.
 
HOW TO REDUCE WORKPLACE CONFLICT AND STRESS EDITED BY CHRIS CAROLEI TYPESET BY EILEEN DOW MUNSON Cover design by Dorothy Wachtenheim Author photo courtesy of Tomi O’Brien Printed in the U.S.A. by Book-mart Press
 
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