Acknowledgments

I started this new edition with a plea for help from a group of people who have shared their considerable knowledge and experience with me for many years. Some of them are referenced in the text for the specific recognition and reward suggestions they offered. Others, like Florence Stone, Bill Becker, and Vicki Axelrod broadened my perspective as I planned this new edition. And, as so often before, Roz Gold set me back me on target when I bogged down. My thanks to all of them and to the people who described the outstanding recognition and reward programs in the companies referenced in the book.

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