How to Recognize & Reward Employees: 150 Ways to Inspire Peak Performance, Second Edition

Chapter 4. Recognize Behaviors as Well as Outcomes

What gets rewarded in your organization: outcomes or behaviors?

Your Organization’s Reward System

To determine the answer to that question, write down all forms of recognition and all rewards you can recall presenting, receiving, or observing during the past several months in the first column of the worksheet below. Your list should range from pats on the back to raises, bonuses, and promotions to big awards like Employee of the Year. In the second column, describe what the recipient did to earn it. Finally, in the third column, classify each winning performance as a behavior or outcome. For example, arriving on time every day is a behavior. A 10 percent improvement in productivity is an outcome. ...