Notes

Chapter 2

1. J. Pfeffer, “Shape Perceptions of Your Work, Early and Often,” Harvard Business Review, October 21, 2010.

2. A. Mehrabian, Silent Messages: Implicit Communication of Emotions and Attitudes, Belmont, CA: Wadsworth, 1981.

3. Mehrabian, Silent Messages.

4. Mehrabian, Silent Messages.

5. M. Gladwell, Blink, Boston: Little Brown, 2005.

6. A. Chintalapati, H. Sheng, R. Hall, and R. Landers, “Evaluation of Rapid Development System Using Eye Tracker,” in Proceedings of the 2010 American Society for Engineering Education Annual Conference (ASEE), Louisville, KY, June 20, 2010.

7. R. Ailes, You Are the Message, New York: Crown Business, 1989.

8. S. S. Chun et al., “Unconscious Determinants of Free Decisions in the Human Brain,” Nature ...

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