How To Manage Conflict in the Organization, Second Edition

Bibliography

If you are a manager wanting to deepen your study of conflict resolution, you should add as many of the following books to your personal library as you can afford and have the time for reading. We have organized these suggested books according to the following major topics: principled negotiation, teams, gender, and cultural diversity.

As noted in Chapter 1, the most significant theoretical understanding of conflict resolution was gained between 1960 and 1990. Research in the 1990s and the first decade of the twenty-first century has confirmed and fine-tuned the basic findings of the studies and associated models of the 1960–1990 period. Thus, some references may appear to be dated, but we can assure you that the principles of conflict ...