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How to Manage People, 2nd Edition by Michael Armstrong

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APPROACHES TO DELEGATION

To a degree, overcoming these difficulties is a matter of simply being aware of them and appreciating that if there are any disadvantages, these are outweighed by the advantages. But approaches to delegation such as those discussed below help. You need to understand the process of delegation, when to delegate, what to delegate, how to choose people to whom you want to delegate, how to give out the work and how to monitor performance.

The process of delegation

Delegation is a process which starts from the point when total control is exercised (no freedom of action for the individual to whom work has been allocated) to full devolution (the individual is completely empowered to carry out the work). This sequence is illustrated ...

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