Chapter 5

MQ skills: managing your journey

Management is an art: it always has been, always will be. There will never be a scientific formula which unlocks the secrets of management in quite the way that e = mc2 unlocked physics. If there was a single formula, we would all have it and we would land up in a competitive stalemate. Everyone would be applying the same formula. Fortunately, people are different, situations are different, actions are different and the world is always changing. There are a million ways to succeed, and as many ways to fail. This makes management the challenge it is. The consequence is that each manager has to learn his or her own rules of survival and success. Any book or course can only give a manager a few more ...

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