TOPICS COVERED IN THIS CHAPTER:
• What we mean by ‘managing’ and ‘leading’
• How to build and develop a team
• What motivates people
• How to run a performance review and set objectives
• How to coach
• How to set quality controls to mitigate any risks
Management is doing things right; leadership is doing the right things.
In the last chapter we looked at how you can build your own client portfolio. Many of the mid-tier practices will expect their partners to develop a client portfolio ...