Chapter 38
Build influence across your organisation
Management used to be about making things happen through other people. In the twenty-first century, management has become more interesting and more challenging. It is now about making things happen through people you do not control, and you may not even like. In the old world, managers controlled the resources they needed to make things happen. In an era of flat organisations and outsourced work, leaders no longer have control over the resources they need to succeed. The leadership challenge steps up the management challenge. Leaders have to take people they do not control to where they would not have got by themselves.
So how can you exercise influence over people you do not control? The ...
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