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How to Have the Best Employees (Collection) by David Russo, Douglas A. Klein, David Sirota

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6. Respect

The best index to a person’s character is (a) how he treats people who can’t do him any good, and (b) how he treats people who can’t fight back.

—Abigail Van Buren, Advice Columnist

The real judges of your character aren’t your neighbors, your relatives, or even the people you play bridge with. The folks who really know you are waiters, waitresses, and clerks.

—Katherine Piper, Author

Nearly all men can stand adversity, but if you want to test a man’s character, give him power.

—Abraham Lincoln

It’s not particularly noteworthy that people in organizations are “respectful” of their bosses and that the higher in the hierarchy a person is, the more deference she receives. Whether or not appreciation is genuinely felt by their subordinates, ...

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