How to Design an Effective System for Developing Managers and Executives

Table of contents

1. Cover
2. Title Page
3. Copyright
4. Table of Contents
5. Preface
6. Executive Guide
7. Acknowledgments
8. Introduction
9. Step 1: Find and Use Organizational Support for Creating a Process, Not an Event
   1. Seek a Developmentally Friendly Manager as Your Partner
   2. Educate Key Decision-makers
   3. Pay Attention to Timeliness
   4. Employ Patience and Persistence
10. Step 2: Define the Program Purpose and the Behaviors to Be Developed
    1. Program Purpose
    2. Behaviors to Be Developed
    3. The Model of Change
11. Step 3: Use Feedback as the Baseline for Executive Development
    1. Necessary Conditions for Developmental Feedback
       1. Credibility
       2. Meaning
       3. Potential
       4. Confidentiality and anonymity
       5. Timeliness
    2. Feedback Methods
       1. The feedback instruments
       2. The feedback provider
    3. Who Changes as a Result of Feedback?
12. Step 4: Define and Communicate the Critical Role of the Manager
    1. The Manager’s Role
       1. Make development real
       2. Provide developmental experiences
       3. Provide support and feedback
       4. Provide access to organizational resources
    2. Enlisting the Manager
13. Step 5: Write the Development Plan
    1. The Elements of an Effective Plan
       1. The development goal
       2. Developmental strategies
       3. Measurement standards
    2. The Development-planning Roles
    3. The Organization Context
14. Step 6: Make the Program Accountable
15. Conclusion
16. References