ACKNOWLEDGMENTS

Our management consulting company has been designing, conducting, and interpreting employee opinion surveys for over twenty-five years. We initially added them to our repertoire of services because we could not find existing ones that provided the type of information our clients and we felt was required.

Since we could not locate existing surveys that met our criteria, we developed our own and are today quite proud of their results and success. However, it was not an easy task. The very first employee opinion survey we conducted was a complete disaster, and I need to acknowledge Russell Glicksman, Tom Berry, and Ferdinand Setaro, at that time human resources executives with the company that participated in that first test run. They ...

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