Introduction
Even if you plan on having the introduction and instructions given orally by an administrator, you should have a written introduction as part of the instrument. That introduction should describe:
The purpose/objective of the survey
A report of survey results
The use of survey results
The confidentiality of survey responses
How to ask questions
Purpose/Objective of the Survey
This should be a clear statement of the reason for conducting the survey. It should be the one developed as the first step in preparing for the survey, but written in a manner for the survey participants. For example:
You are about to participate in a survey designed to collect the opinions of our employees regarding the conditions of employment at our company. ...
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