How to Design, Implement, and Interpret an Employee Survey

A Word of Caution

A study was conducted by a Michigan university to determine what areas should be included in a standard employee opinion survey it was planning to publish. Questionnaires were sent to 100 executives. Seventy-four were returned. In total, there were 322 different areas described, but there were only 7 that could be said to have any consistently significant rating.

Figure 5-1. Employee opinion survey questionnaire.

To: ______________________________________________________

We are currently in the process of developing an employee opinion survey. Its purpose will be to identify employee perceptions regarding conditions of employment at our company.

To assist in this effort, we are sending a questionnaire to a number of employees. ...