How to Design, Implement, and Interpret an Employee Survey

Overall Survey Guidelines

When an employee opinion survey is initiated, it is generally greeted quite positively by employees. They react favorably to having their opinions asked, but they expect to receive some form of feedback. If the survey includes a commitment for feedback, and this is communicated to the employees at the time they participate, their degree of positive perception of the survey further increases. All in all, an employee opinion survey is an opportunity to improve morale and communications as well as to obtain information.

However, like most opportunities, it is a one-time offer. Its benefits can be lost and damage done for future relations by not implementing the survey as promised in a professional fashion and by not reporting ...