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How to Create a Coaching Culture

Book Description

How to Create a Coaching Culture is a practical guide to developing an effective, efficient coaching culture in your organization. It demonstrates how to empower your workforce to achieve higher performance and greater business results. Specifically tailored to practitioner needs it offers an overview of coaching practice and aligns it clearly with organizational and HR strategy and objectives. Using a combination of practical tools, assessments, scenarios and case studies from best practice it will build your fundamental knowledge and equip you to take action by planning, pitching, and building a scheme. It also offers a complete framework for evaluating benefits and measuring return on investment.

Table of Contents

  1. Acknowledgements
  2. Preface: How it all began…
  3. PART ONE  <span xmlns="http://www.w3.org/1999/xhtml" xmlns:epub="http://www.idpf.org/2007/ops" class="light">Fundamentals</span>
  4. 01   What is a coaching culture?
  5. Coaching culture defined
  6. Developing a vision for the coaching culture
  7. Summary
  8. Reflections, hints and tips
  9. 02   Is having a coaching culture important for your organization?
  10. The benefits of a coaching culture
  11. Summary
  12. Checklist for action
  13. 03   Aligning the coaching culture with organizational strategy: getting the right fit
  14. What is business strategy?
  15. Culture in the context of strategy
  16. Coaching culture: getting the right fit
  17. Coaching as a catalyst for change
  18. Summary
  19. PART TWO  <span xmlns="http://www.w3.org/1999/xhtml" xmlns:epub="http://www.idpf.org/2007/ops" class="light">In Practice</span>
  20. 04   Creating a coaching culture: the key components
  21. A: Board engagement: marketing the concept
  22. Engaging the board
  23. How to implement: big bang approach or stealth?
  24. Setting the scene
  25. Gaining leverage
  26. Finding a pilot group
  27. Finding other places to penetrate the organization
  28. Benefits and pitfalls
  29. Summary
  30. Marketing coaching culture
  31. The coaching culture marketing plan
  32. Planning the marketing activities
  33. Summary
  34. Reflections, hints and tips
  35. B: The employee life cycle – In the context of a coaching culture
  36. Getting started
  37. Employee life cycle part one: Induction/on-boarding
  38. Employee life cycle part two: Performance management
  39. Employee life cycle part three: Preparation for next role
  40. Employee life cycle part four: Supporting professional study and development activities
  41. Employee life cycle part five: Return to work
  42. Employee life cycle part six: Exit management – the final stage of the employee life cycle
  43. Summary
  44. Reflections, hints and tips
  45. C: Developing coaching capability within the organization
  46. Coaching capability
  47. Internal coaching capability
  48. Internal coaching policy
  49. How to select effective executive coaches
  50. Coaches’ induction
  51. Summary
  52. Reflections, hints and tips
  53. 05   Planning and developing the right strategy for your organization
  54. A: Creating the desired coaching culture
  55. The importance of a methodical process
  56. B: Identifying measures and Return on Investment (ROI)
  57. What gets measured gets managed
  58. Reflections, hints and tips
  59. 06   Measurement tools for evaluating coaching
  60. The difference between evaluation and return on investment
  61. Return on expectation as a measure
  62. Results of the coaching itself
  63. Creating a measurement roadmap – the final piece of the roadmap
  64. Measurement is feedback
  65. Summary
  66. 07   Conclusion
  67. Discovery and self-insight: What is a coaching culture and developing the vision?
  68. Doing and being: Creating a coaching culture
  69. Know your audience: Board engagement, marketing the concept, the employee life-cycle coaching capability and developing the right strategy
  70. Discover if the destination was worth the wait: Return on investment (ROI) and measurement
  71. Tool 1 Coaching culture health check diagnostic
  72. Tool 2 Coaching culture report
  73. Tool 3 Communication strategy
  74. Tool 4 Coaching environment
  75. Tool 5 Development plan
  76. Tool 6 Pre- and post-course training assessment
  77. Tool 7 Example training needs analysis
  78. Tool 8 Example coaching policy
  79. Tool 9 Application process
  80. Tool 10 Utilizing coaches
  81. Tool 11 Coaching analysis
  82. References
  83. Index