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How to Create a Coaching Culture

Book Description

How to Create a Coaching Culture is a practical guide to developing an effective, efficient coaching culture in your organization. It demonstrates how to empower your workforce to achieve higher performance and greater business results. Specifically tailored to practitioner needs it offers an overview of coaching practice and aligns it clearly with organizational and HR strategy and objectives. Using a combination of practical tools, assessments, scenarios and case studies from best practice it will build your fundamental knowledge and equip you to take action by planning, pitching, and building a scheme. It also offers a complete framework for evaluating benefits and measuring return on investment.

Table of Contents

  1. Acknowledgements
  2. Preface: How it all began…
  3. Introduction
  4. PART ONE  Fundamentals
  5. 01   What is a coaching culture?
  6. Coaching culture defined
  7. Developing a vision for the coaching culture
  8. Summary
  9. Reflections, hints and tips
  10. 02   Is having a coaching culture important for your organization?
  11. The benefits of a coaching culture
  12. Summary
  13. Checklist for action
  14. 03   Aligning the coaching culture with organizational strategy: getting the right fit
  15. What is business strategy?
  16. Culture in the context of strategy
  17. Coaching culture: getting the right fit
  18. Coaching as a catalyst for change
  19. Summary
  20. PART TWO  In Practice
  21. 04   Creating a coaching culture: the key components
  22. A: Board engagement: marketing the concept
  23. Engaging the board
  24. How to implement: big bang approach or stealth?
  25. Setting the scene
  26. Gaining leverage
  27. Finding a pilot group
  28. Finding other places to penetrate the organization
  29. Benefits and pitfalls
  30. Summary
  31. Marketing coaching culture
  32. The coaching culture marketing plan
  33. Planning the marketing activities
  34. Summary
  35. Reflections, hints and tips
  36. B: The employee life cycle – In the context of a coaching culture
  37. Getting started
  38. Employee life cycle part one: Induction/on-boarding
  39. Employee life cycle part two: Performance management
  40. Employee life cycle part three: Preparation for next role
  41. Employee life cycle part four: Supporting professional study and development activities
  42. Employee life cycle part five: Return to work
  43. Employee life cycle part six: Exit management – the final stage of the employee life cycle
  44. Summary
  45. Reflections, hints and tips
  46. C: Developing coaching capability within the organization
  47. Coaching capability
  48. Internal coaching capability
  49. Internal coaching policy
  50. How to select effective executive coaches
  51. Coaches’ induction
  52. Summary
  53. Reflections, hints and tips
  54. 05   Planning and developing the right strategy for your organization
  55. A: Creating the desired coaching culture
  56. The importance of a methodical process
  57. B: Identifying measures and Return on Investment (ROI)
  58. What gets measured gets managed
  59. Reflections, hints and tips
  60. 06   Measurement tools for evaluating coaching
  61. The difference between evaluation and return on investment
  62. Return on expectation as a measure
  63. Results of the coaching itself
  64. Creating a measurement roadmap – the final piece of the roadmap
  65. Measurement is feedback
  66. Summary
  67. 07   Conclusion
  68. Discovery and self-insight: What is a coaching culture and developing the vision?
  69. Doing and being: Creating a coaching culture
  70. Know your audience: Board engagement, marketing the concept, the employee life-cycle coaching capability and developing the right strategy
  71. Discover if the destination was worth the wait: Return on investment (ROI) and measurement
  72. Tool 1 Coaching culture health check diagnostic
  73. Tool 2 Coaching culture report
  74. Tool 3 Communication strategy
  75. Tool 4 Coaching environment
  76. Tool 5 Development plan
  77. Tool 6 Pre- and post-course training assessment
  78. Tool 7 Example training needs analysis
  79. Tool 8 Example coaching policy
  80. Tool 9 Application process
  81. Tool 10 Utilizing coaches
  82. Tool 11 Coaching analysis
  83. References
  84. Index