Preface

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I conducted conferences and workshops for the University of Wisconsin's Management Institute for over 25 years, and one of my favorite topics was time management. One of my regular questions to the participants was “What are your time robbers?” The three most frequently mentioned time robbers were waiting, unclear communication that resulted in rework, and time wasted in meetings. Participants responded with time wasted in meetings about 50 percent of the time!

The participants at these conferences and workshops were supervisors, foremen, and department heads who were referring primarily to staff meetings conducted by their bosses. ...

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