Step 4
Address the four big needs: controlling your feelings to influence change
‘Emotional intelligence is the ability to sense, understand, and apply the power of emotions as a source of energy, connection, and influence.’
Barack Obama
Emotional factors
A recent UK survey was conducted in which supervisors were asked to rank the importance of ten motivators for their employees. Then they asked the employees to rank the same list in order of what they most wanted from their supervisors. The results were as follows.
Without knowing it, the employees had unwittingly explained that the four most important emotional needs which must be satisfied ...
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