Acknowledgments
Writing this book became an obsession, and I'd like to thank my family not only for putting up with me but for reading draft after draft after draft, each time providing additional useful feedback: Yen Hitz, Nancy Hitz, Jerre Hitz, and Ken Hitz. Thanks to Mira Hitz for her moral support even though she can't yet read (or talk). Special thanks to my mom for her good-natured acquiescence to the stories about her. Apologies to my mom for not including NetApp's green accomplishments and awards in the book.
My co-writer Pat Walsh taught me the difference between an author (creates with interviews and a tape recorder) and a writer (creates with a word processor and keyboard) and gave me many useful lessons on my still-unfinished journey ...
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