Let's assume your organization wants to develop its own feedback system. It's not easy. In fact, many consultants recommend not doing it yourself, simply because good 360-degree feedback systems are so new and so subtle, and because the outcome of a poor system can be so disastrous.
Even if you decide to hire a consultant to build the evaluation system, however, it helps to know how to put one together. This knowledge allows you to spot potential problems at each of the five steps:
Design and plan the process.
Design and develop the tool.
Administer the instrument.
Process and report feedback.
Plan responses to the feedback.
If your organization has decided to use 360-degree evaluations, ...