Chapter Review
To discover what you have learned so far, take the following open-book review quiz.
1. | As you prepare, why is it useful to identify the interests of the other side?
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2. | Think for a moment about your most recently concluded negotiation. Was there anything under your control that had little value for you but that the other side would have valued greatly? Could you have traded off that thing for something the other side controlled? Explain.
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