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How to Become a Better Negotiator, Second Edition by James G. Patterson, Richard A. Luecke

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How do You Use a Problem-Solving (Win-Win) Strategy?

The problem-solving (collaboration) strategy is usually the best way to cut through conflict, make decisions, and work toward win-win deals. But what’s the best way to go about it? The answer is the reflective thinking process.

The reflective thinking process can be a powerful “win-win” tool.

The reflective thinking process is a powerful win-win negotiating tool that can empower everybody involved in a negotiation to learn to agree honestly about things that affect them. It generally produces results that are better than alternative strategies, more effective decisions, and a high degree of buy-in among participants.

The reflective thinking process has five important steps:

1.
Identify ...

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