Your attitude as a leader is all-important in creating an atmosphere in which the group members feel free to express themselves. Problem-solving is much more effective in such a climate. Participants will be more likely to develop their potentiality when a relaxed and friendly climate prevails.
It is nearly impossible to overemphasize the importance of your friendly and relaxed attitude as a leader, and it is helpful to remember that the outward expression reflects the inner feelings.
We have to be willing to allow for differences in leaders, of course. Some people are just naturally careless about physical arrangements. They may be friendly, outgoing persons who care a great deal about the feelings of others. ...