Conclusion

The trading floor is a complex and volatile place. Market prices are constantly moving and most client requests are urgent ones. They want to trade before the market price moves against them. At the same time, the traders have taken on risk by virtue of providing liquidity to clients, so they are busy trying to hedge or close out their positions and manage that risk while sales people are asking for updated market prices or discussing financial market color with them.

Amongst all that, a sales person and a trader have to forge a relationship within the context of the natural tension between the bank and the client. Ultimately, that tension keeps a fair balance between the bank and the client as well as between the trader and the sales ...

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