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How Performance Management Is Killing Performance—and What to Do About It by Dave Ulrich, M. Tamra Chandler

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Chapter 8

MAKING IT REAL

NEED A LITTLE BREATHER AFTER ALL THE WORK WE’VE DONE? Well, sit back, relax, and let me tell you a few stories.

Up to now, we’ve been working in the realm of the hypothetical, and the picture can get pretty fuzzy without some tangible examples to solidify our understanding of the process and results. If you can’t visualize the way your solution will play out in the everyday work of your organization, then you’re going to be dead in the water. To help you convert that theory into everyday action, let’s take a look at how all this information I’ve thrown at you has played out for a few different organizations. These how-they-did-it stories involve composites of real companies that PeopleFirm has worked with in the past ...

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