67

CHAPTER 4THE SECOND ELEMENT: BOUNDARY SPANNING

Hot Spots = (Cooperative Mindset × Boundary Spanning × Igniting Purpose) × Productive Capacity

AMINDSET OF COOPERATION is the foundation for the emergence of Hot Spots—and with this the trust and reciprocity that are so vital to Hot Spots. As the relationships within a Hot Spot emerge, they do so in a rather predictable way. Cooperating with friends in the immediate working environment often sets the stage for the birth of a Hot Spot. Yet this is rarely sufficient. When Hot Spots flourish and became productive and innovative, these initial networks of relationships expand from immediate colleagues to stretch across the boundaries of groups, functions, and companies. Amit and his colleagues ...

Get Hot Spots now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.