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CHAPTER 3THE FIRST ELEMENT: A COOPERATIVE MINDSET

Hot Spots = (Cooperative Mindset × Boundary Spanning × Igniting Purpose) × Productive Capacity

THE CAPACITY TO WORK cooperatively is at the core of Hot Spots. In a real sense, the value from Hot Spots arises in the space between people. Fundamentally, Hot Spots are places of cooperative relationships; some of these relationships will be transitory, and others will be strong and last over time. The friendships that form in the context of a Hot Spot increase the value of a Hot Spot and are a source of real joy to the people involved.

These relationships emerge at least in part as a result of a cooperative mindset—a basic assumption and expectation of ourselves and others that we will behave ...

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