Vice President, Publisher: Tim MooreAssociate Publisher and Director of Marketing: Amy NeidlingerExecutive Editor: Jeanne Glasser LevineConsulting Editor: Barry RenderEditorial Assistant: Pamela BoladDevelopment Editor: Russ HallOperations Specialist: Jodi KemperMarketing Manager: Megan GraueCover Designer: Chuti PrasertsithManaging Editor: Kristy HartProject Editor: Andy BeasterCopy Editor: Gill Editorial ServicesProofreader: Debbie WilliamsIndexer: Erika MillenSenior Compositor: Gloria SchurickManufacturing Buyer: Dan Uhrig

© 2013 by Wallace J. Hopp and William S. Lovejoy

Published by Pearson Education, Inc.Upper Saddle River, New Jersey 07458

For information about buying this title in bulk quantities, or for special sales opportunities (which ...

Get Hospital Operations: Principles of High Efficiency Health Care now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.