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Hospital Management by K. V. Ramani

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Chapter 5

Hospital Management Support Systems

CHAPTER OUTLINE
CHAPTER OBJECTIVE

The main objective of this chapter is to highlight the role of hospital support systems in service delivery. Support systems can be broadly grouped under clinical support, management information support (MIS) and administrative support.

5.1 AN INTRODUCTION

Support services to hospital health service delivery can be broadly classified under the following heads:

  • Clinical services
  • Information services: MIS
  • Administrative services

Clinical Services

Clinical services form the backbone of hospital service delivery. ...

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