Acknowledgements
I would like to express my sincere thanks to:
The Indian Institute of Management, Ahmedabad (IIMA), for supporting my research and teaching interests in the areas on hospital and healthcare management.
The co-authors of case studies, both from IIMA and the hospitals, for all their contributions in case development.
All the hospitals for their excellent support in developing the case studies. Special thanks to Apollo Hospitals for allowing me to reproduce certain financial statements from the Annual Report 201011.
The Ministry of Health and Family Welfare, Government of India for granting permission to use data from government publications.
The MBA students at IIMA, who have taken my elective course on Hospital Management, for ...
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