5 Skills of knowing
| Serendipity: a word invented by Horace Walpole (1717–1797) in a 1754 letter in which Walpole told about the 3 princes of Serendip, ‘who were always making discoveries, by accident and sagacity of things they were not in quest of.’ (quoted in Shapiro, 1995) |
Our objectives
To help you understand the know-how needed to manage knowledge further.
To reflect on the skills that support the techniques of previous chapters.
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