3 Gathering data foreffective knowledgeworking
Our objectives
To introduce some simple techniques for obtaining knowledge from people.
To enable you to select a range of structured, yet flexible approaches.
Systematic enquiry in the absence of real prior knowledge
Having explored the nature of knowledge, we must now turn to ways in which you can capture and preserve it. In this chapter we will concentrate on simple techniques for gathering knowledge from human sources. Many of the approaches in this chapter and the next will also serve you ...
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