CHAPTER 9INCIDENT MANAGEMENT AND EMERGENCY MANAGEMENTResponding to Human-made and Natural Disasters

We’re in uncharted territory.

New York Mayor Rudolph Giuliani to Police Commissioner Bernard Kerik at the World Trade Center site, September 11, 2001

CHAPTER OVERVIEW

The goal of incident and emergency management is never again to hear the words uttered by Mayor Giuliani when he arrived at Ground Zero. This chapter outlines the system developed since that fateful day, including modifications instituted in the wake of disasters such as Hurricane Katrina and the 2010 Gulf oil spill. Roles and responsibilities of federal, state, territorial, local, and tribal agencies are discussed. The chapter addresses the all-hazards approach for planning and executing ...

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