The Audience for This Book

This book is really intended for anyone who deals with technology product development and would like to explore ways in which the production process can be shaped to be better managed with more predictable end results. Specifically, however, it is aimed at three traditional roles within an organization: program and project managers, upper-level managers, and CIOs. Let’s take a very quick look at each category.

Program and Project Managers

Project managers run individual projects. Program managers run, or oversee, collections of projects. These are the job roles that more often than not deal with the virtues and vices of product development. They are expected to deliver on the virtues and therefore are rarely given credit ...

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