Chapter 16. Study the Test Cards

In a general sense, user acceptance testing may properly be seen as the ultimate goal of every technology project: It’s the culmination of the technical team’s work. Yet for many IT projects, it is a dreaded exercise, carried out in a perfunctory manner and sometimes with reluctant cooperation. That’s usually because the project has experienced problems along the life cycle, some of them perhaps introduced by the users. By the time of acceptance testing, then, the project team may have only a tenuous grasp on the integrity of the product and is wary of presenting it as a finished form. Thus far in this book, we’ve looked at a lot of the potential kinds of problems that may affect IT projects. Scope, resource, schedule, ...

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