Case in Point: Public Health Software Systems

Public Health Software Systems (PHSS) was the company that in the 1990s developed immunization tracking systems for state and federal health care agencies, mainly public health departments. At the time, a renewed national focus on immunization rates for preschoolers had pumped millions of dollars in federal funding into various state initiatives, with automation being one of the hottest objectives. PHSS not only had the slickest software for this niche market but had developed it around a core-configurable engine that made customizations and extensions much easier to accommodate. State after state signed contracts for the PHSS system. Even the Centers for Disease Control and Prevention (CDC) showed ...

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