Case in Point: Micronetix

In the late 1990s, Micronetix was a software company specializing in client tracking systems for county and state agencies. The company had development contracts with various human resources divisions in Georgia, Rhode Island, and Washington when it landed its largest account, a health records management system for the state of Texas. The development phase was slated to run 14 months, with a series of periodic payouts set across that schedule. The two owners of the company were pretty astute when it came to designing automation solutions, and they had a crack team of technicians working for them. But they were project management novices. Faced with this really big project, they moved from their development lead roles ...

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